Vision - Accurx toolbars crashing for Vision organisations
Monitoring

After investigations with the Vision team, we have released a recent change that should fix the toolbar crashing issue for Vision organisations. We are closely monitoring this change, but please do reach out to our support team if you're still experiencing the Vision - Accurx toolbar crashing issue. Thank you for your patience while this is resolved.

Mon, Sep 1, 2025, 03:01 PM
(1 day ago)
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Affected components

No components marked as affected

Updates

Monitoring

After investigations with the Vision team, we have released a recent change that should fix the toolbar crashing issue for Vision organisations. We are closely monitoring this change, but please do reach out to our support team if you're still experiencing the Vision - Accurx toolbar crashing issue. Thank you for your patience while this is resolved.

Mon, Sep 1, 2025, 03:01 PM

Investigating

The team are still investigating the toolbar crashing issue internally and with Vision. We hope to find the root cause of this issue soon and apologise for any inconvenience this is causing.

Tue, Aug 26, 2025, 08:57 AM(6 days earlier)

Investigating

We've received some reports of a recent issue with Vision users' Accurx toolbars crashing intermittently. We're currently investigating this internally and with Vision, and will provide an update once we have more news.

Fri, Aug 8, 2025, 03:27 PM(2 weeks earlier)