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Delayed Scribe Note Generation
Investigating·Degraded performance

Summary of Impact: Users may experience delays when attempting to generate notes within Scribe. Note generation requests are experiencing high latency, with most requests taking over 50 seconds and some case instances taking several minutes to complete.

Current Progress: Our engineering team is actively investigating potential triggers causing increased response times. We have reached out to our external cloud service provider regarding slow response times.

Next Update Due: 1 hour

Mon, Jun 8, 2026, 10:19 AM
(5 hours ago)
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Affected components
10:19 AM
Now
Accurx Scribe
Updates

Investigating

Summary of Impact: Users may experience delays when attempting to generate notes within Scribe. Note generation requests are experiencing high latency, with most requests taking over 50 seconds and some case instances taking several minutes to complete.

Current Progress: Our engineering team is actively investigating potential triggers causing increased response times. We have reached out to our external cloud service provider regarding slow response times.

Next Update Due: 1 hour

Mon, Jun 8, 2026, 10:19 AM