Thank you for your patience and we apologise for any inconvenience caused.
We are pleased to report that this issue is now resolved and normal services have resumed.
If you are continuing to experience any problems, please reach out to our Support Team by clicking here or by emailing support@accurx.com
Resolved
Thank you for your patience and we apologise for any inconvenience caused.
We are pleased to report that this issue is now resolved and normal services have resumed.
If you are continuing to experience any problems, please reach out to our Support Team by clicking here or by emailing support@accurx.com
Monitoring
The team has released a fix for the Scribe limitation issue. If you're still experiencing the issue, please restart your Accurx Desktop/Accurx Web and try again.
If you're still hitting the limitation error after restarting, please reach out to our support team to investigate further.
Apologies for the inconvenience this has caused!
Identified
We've implemented a quick fix on our end that should resolve this issue. Please close and reopen Accurx Scribe, then try conducting a Scribe consultation again.
If you're still running into the issue, please do reach out to our support team to investigate.
Investigating
We've received some reports of a recent issue where users hit a limit within Accurx Scribe.
We're currently investigating this and will provide an update shortly.