Resolved

Tue, 05 May 2026 09:43:45 GMT

Status: Resolved

We sincerely apologise for the disruption this morning’s outage caused to your team and your patients. We know how critical these services are to your daily care, and we regret the impact this had on your workflow. As of 10:10 am BST, all services are fully operational. • Service Access: All features, including the Patient Portal, patient-initiated forms, and response functionality, are accessible without errors. • Data Integrity: Any patient who reached the submission page or received a Patient Triage reference number was successful. • Next Steps: Our engineering and clinical teams are currently reviewing the root cause and planning long-term actions to ensure continued stability. Thank you for your patience while we worked to get these services back online.

Affected components

Accurx Patient Facing Services (Operational)