Identified

Tue, 05 May 2026 07:56:23 GMT

Status: Identified

We've received reports of an issue with patients accessing patient-facing services. This includes: • Patient Triage • Patient Responses to questionnaires & response links • Patient access to conversation history Please refer to our support article Patient Triage: What to do in an outage "Patient Triage: What to do in an outage": https://support.accurx.com/en/articles/8282493-patient-triage-what-to-do-in-an-outage for guidance on suspending patient triage.

Affected components

Accurx Patient Facing Services (Full outage)